RoboCat Privacy Policy

Last updated: April 15, 2026

At RoboCat, we are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our online gaming services.

Information We Collect

We collect personal information lawfully and fairly as required for our online gaming services and Australian regulatory compliance. This includes your full name, date of birth, residential address, email, telephone number, government-issued ID, financial details like payment methods and transaction history, and gaming activity data such as betting patterns and session duration. We may also collect sensitive information where necessary, including source of funds data for anti-money laundering obligations under Australian law. Usage data like IP address and device information is gathered during website interactions.

How We Use Your Information

We use your personal information for legitimate purposes including account registration, identity verification, processing deposits and withdrawals, and facilitating gaming activities. This supports compliance with anti-money laundering regulations, responsible gambling measures, and Australian Transaction Reports and Analysis Centre requirements. We also use data to provide customer support, prevent fraud, monitor security, improve our services, and personalise your experience. All processing aligns with the Australian Privacy Principles.

Information Sharing

We do not sell your personal information to third parties. Disclosure occurs only as permitted by Australian privacy laws, such as to regulatory authorities, law enforcement, payment processors, or service providers bound by confidentiality agreements and the Australian Privacy Principles. Sharing may be required for legal obligations under the Casino Control Act or anti-money laundering laws.

Data Security

We implement robust technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. These include encryption of sensitive data, secure servers, access controls, and regular security audits. Our third-party providers must comply with Australian privacy standards and maintain confidentiality. Data is retained only as long as necessary for legal, regulatory, or business purposes, typically seven years for transaction records, after which it is securely disposed.

Your Rights

Under the Privacy Act 1988 and Australian Privacy Principles, you have rights to access, correct, or request deletion of your personal information held by us. You may also withdraw consent where applicable, object to certain processing, or lodge complaints with the Office of the Australian Information Commissioner. Requests must be verified for identity, and we respond within 30 days unless an exception applies. Where practicable, you may transact anonymously or using a pseudonym.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance site functionality, analyse usage, and personalise content. These enable essential features, security, and analytics while complying with Australian privacy laws. You can manage cookie preferences through browser settings.

Contact Us

For privacy concerns or to exercise your rights, contact our Privacy Officer.